From systems@work Limited
System Requirements
By systems@work Support
Dec 4, 2008 - 4:24:42 PM
Software Components
time@work and expense@work consist of a number of software components which in turn depend on an infrastructural software set:
Common Infrastructural Software Set:
• MS SQL Server
• Internet Explorer
• Crystal Reports
• MS Outlook (if SMTP is not selected for all emailing)
• MS Project (if the MS Project interface has been licensed)
Proprietary Components (for which there are specific underlying infrastructural requirements):
• time@work or expense@work Maintenance
• time@work Client
• time@work or expense@work IIS Server application
• time@work or expense@work Task Scheduler
• Database Creation Tool to be used as part of the installation process (DBCreator)
The software environment required for each of these is as follows:
COMMON INFRASTRUCTURAL SOFTWARE SET:
MS SQL Server
Software:
MS SQL 2000 or
MS SQL 2005 or
MS SQL 2008
(time@work and expense@work operate independently of MS SQL Code Page or Sort Order)
Hardware:
1GB RAM minimum
Pentium 4 processor
These suggestions are for a minimum configuration. Optimal hardware may depend upon the number of users.
This manual does not cover the installation of the database server.
Notes on MS SQL setup:
Ensure that protocols for Client-Server communication are consistent
Internet Explorer
The time@work and expense@work Professional Services Workbench (and Customer Services Workbench) are compatible with:
Internet Explorer 6 and later versions
Crystal Reports
time@work and expense@work use Crystal runtime components for the creation and publishing of reports. However, for the creation of new report templates (from time@work or expense@work Maintenance) for reports and documents (invoices, timesheets, forms, etc.) a copy of Crystal Reports is required.
Crystal Reports Version 11
Crystal Reports 2008
MS Outlook
time@work and expense@work Maintenance create email messages from a number of different functions. If you do not opt (System Parameters table) to use SMTP for this function you will need to install MS Outlook on the PC or server where email messages are generated by time@work or expense@work Maintenance.
MS Outlook
Note that the time@work Client also makes use of Outlook Express or Outlook for the sending of timesheets and forms to the central time@work server (see below).
MS Project
time@work Maintenance provides an interface to MS Project for the import and export of project plans, tasks and timesheet data. If you are licensed to use this option then you will need to install MS Project on the PC or server where you are using time@work Maintenance.
MS Project 2000 or higher
MS Exchange
time@work can optionally update Outlook Calendars through MS Exchange.
MS Exchange 2003 or
MS Exchange 2007
PROPRIETARY COMPONENTS & INFRASTRUCTURAL REQUIREMENTS:
time@work and expense@work Maintenance
Software:
Windows 2003, or
Windows XP, or
Windows Vista, or
Windows 2008
.NET Framework Version 2
Note that for printing Crystal Reports Business Objects 11 SP4 is needed.
Note that if MS Office is not installed then you will need Active X Control Pad.
These operating systems fully support UNICODE (see section below on Multilingual Considerations).
Hardware:
512 Mb RAM minimum
Pentium 3 processor
time@work Client
Software:
Windows 2000, or
Windows 2003, or
Windows XP, or
Windows Vista
Outlook Express (Version 5 and higher), or
Outlook (Office 97/98/2000/XP/2003)
The time@work Client Application accesses the default e-mail client, whichever that is. It is essential that the e-mail client in regular use be set up as the default e-mail client.
Hardware:
256 Mb RAM minimum
Pentium 2 processor
time@work or expense@work IIS Server Application
Software:
Windows 2003, or
Windows XP, or
Windows Vista, or
Windows 2008
.NET Framework Version 2
Note that to enable the rendering of Crystal Reports templates in the Professional Services Workbench the following components must be installed:
MS SQL Native Client
Business Objects Crystal Reports Runtime
IIS must also be enabled
This manual does not cover the installation of IIS.
time@work or expense@work Task Scheduler
The time@work or expense@work Task Scheduler requires the installation of time@work or expense@work Maintenance.
Software:
Windows 2003, or
Windows XP, or
Windows Vista, or
Windows 2008
.NET Framework Version 2
Microsoft Outlook (Office 2000/XP/2003) if the system has not been configured to use SMTP only for emailing (see above).
time@work or expense@work Database Creator
As for time@work or expense@work Maintenance.
© Copyright 2008 by systems@work Limited