Infrastructure
Upgrading time@work and eXpense Version 2.5 Onwards
By systems@work Support
Feb 7, 2007 - 8:01:11 PM

Since the release of version 2.5 of time@work and expense@work it has been possible to upgrade to the latest releases with relative ease.

Please note that the following article only relates to users of time@work and expense@work version 2.5.X and later and not 2.4.X. Users of version 2.4.X should contact systems@work for details on upgrading.

We would normally recommend that clients employ the assistance of systems@work or their time@work/expense@work Reseller in order to assist with an upgrade. However there may be situations where this is not possible and so the following instructions are designed to provide assistance to IT professionals (who we recommend are involved in any upgrade process).

Recommended Approach

1. Download the latest version of time@work or expense@work from the systems@work Website.
   
   
2. Before undertaking any upgrade please ensure that you ask all users to log off the system.
   
   
3. We recommend that any upgrade is carried out during a non critical time in the financial cycle.
   
   
4. Ensure that you have backed up your database before starting the upgrade.
   
   
5. Although the upgrade process will give the option to preserve any report templates and logos etc we recommend that the contents of the ...... time@work Web\PSW\Reports\ directory (for time@work users) and the ......expense@work Web\PSW\Reports\directory (for expense@work users) are also backed up and that specifically the BlankTSH.rpt and BlankEXP.rpt files are copied somewhere safe (these are the files which control the style and contents of the form "Report".
   
   
6. There may be other specific files (such as Crystal Templates or PSW Images) that you may want to backup and you should consult with us or your service provider if in any doubt.
   
   
7. You should always start by uninstalling all Task Scheduler services. To uninstall Task Scheduler services run: Uninstall_Services.exe from the Task Scheduler folder.
   
   
8. Before installing the new version of time@work or expense@work you must first uninstall the software from the server and all PC's running the Maintenance Application.
   
   
9. You should then install the new version (downloaded in Point 1 above) on all PC's ensuring that none have been left on the old version. This is particularly important because the first PC which opens the database with the new version of the Maintenance Application will cause the database to be upgraded and this may result in no older versions being able to access the data.
   

Once you have completed the installation of the new version you should be able to recommence the use of the application as normal.