To enable remote access for employees, your Network Administrator must configure the firewall and/or router for port mapping.
The [email protected] and [email protected] web clients only use the HTTP protocol on the standard TCP port 80 and so to allow remote access the port mapping for an incoming connection should be done to port 80 on the IP address of the Server on which [email protected] or [email protected] are installed.
An alternative port on the firewall’s public (Internet) interface can be used (for example 8080) if port 80 is already in use, but this should still be mapped to port 80 on the internal server. In this case the URL for access to [email protected] or [email protected] will contain the alternative port number.
It would also be normal to configure the external IP address with a DNS alias such as:
If port 8080 was being used then this would need to be included in the address, e.g.